How can we help? Check the FAQ or send us a message and we'll get back within one business day.
Open the Sign in page and click "Forgot password?". We'll email you a reset link valid for one hour.
Sign in, open Settings from the account menu, and use "Delete my account". All your trips, bookings, and reviews are permanently removed.
No. Payment is currently in demo mode — no real card is charged. If a booking didn't appear on your Trips page, please contact us with the details.
Once real payment goes live, an independent refund policy will apply and we'll communicate it clearly at checkout.
The AI is a helper, not a source of truth. Prices and opening hours can change — please verify with the venue before your visit. Feedback via this form helps us improve.
We reply within one business day (24 hours).
Or email us directly at info@symbolai.net